Winter Operations

During winter weather events:

  • Check Environment Canada for up to date weather forecasts
  • Check DriveBC for provincial highway status updates
  • Find information about how you can help during winter weather here
  • Curbside collection updates during severe weather are posted here

To report an urgent Public Works or Utilities Operations concern over the weekend, please call the after-hours emergency number: 604.792.2233.

About Snow and Ice Control

The Public Works and Parks Department is responsible for snow and ice control on designated City roads and sidewalks. The safety of citizens and workers, ease of travel for vehicles and pedestrians, public transit and schools zones are just some of the considerations that affect operations during a snow and ice event. 

The City seeks to improve road surface conditions for the travelling public as quickly as possible during or following adverse winter weather conditions. Roads are categorized into four priorities based on the volume of the traffic on the roads, emergency response requirements, hillside access, and other safety related issues.  Roads are cleared and maintained as resources are available and in strict priority order.  Snow and ice removal from sidewalks is the responsibility of the adjacent property owner and/or tenant.

The goal of snow and ice control operations is to improve driving conditions as much as possible during prevailing winter weather, roads are not cleared down to bare pavement conditions.

Information for Residents

During snow and ice events, both the City and residents have certain responsibilities. These responsibilities are outlined and some tips to help maintain safety are provided here.

Curbside Collection in Snow & Ice Events | How You Can Help During Winter Weather | Information for Seniors | School Closures | Snow Angels Needed! | Sports Field Closures | Tire Requirements for Hillside Roads During Snow Events | Helpful Links

Road Priorities

Roads are categorized into four priorities based on the volume of traffic on the roads, emergency response requirements, hillside access, and other safety related issues. Roads are cleared and maintained as resources are available and in priority order.

What Priority is My Road?

Sidewalks

Information about snow and ice removal from sidewalks after a snowfall event.

Equipment & Operations

Explanation of the equipment and techniques used by the City for snow & ice removal.