Online Building Permit Applications
The City of Chilliwack Building Department is pleased to announce the MyCity Portal for online Building permit applications. This portal will allow a person to apply for their permit and upload related digital files for review online, removing the need for paper documents.
As indicated on our main Building Permits page, the City is only accepting building permit applications that utilize this digital option for the following types of applications:
- Part 9 residential construction such as new single and two family buildings, additions and renovations.
- Rural and residential accessory building construction.
- Agricultural building construction.
- Part 3 commercial/industrial Tenant Improvement (TI) projects.
- Demolition permit applications.
- Utility connection (water/sewer/storm) permit applications.
Other types of Building Permit applications, such as those for new Part 3 Buildings, must still make a conventional hard copy submissions for a Building Permit. Any questions regarding uncertainty on whether a project is able be submitted digitally, should be directed to [email protected] prior to a digital submission being made. Digital submissions for project types not indicated in the aforementioned list will not be accepted.
Creating an Online Building Permit applications
- First time users will need to register and create an account to use the Online Portal.
- Once logged in to the account, the user will immediately see the home page. On the left-hand side of the page under Applications, select Building Permit, followed by ‘Apply for a new permit’.
- Follow the steps to create the Building Permit as prompted, ensuring that the information being provided is accurate and consistent with the type of construction being proposed.
- Once a Building Permit is created an email from [email protected] will be sent to the applicant, stating that they have a task to complete. First time users will be prompted to register for an account with ProjectDox. Users that are registered will receive a task to upload and submit their drawings and documents for pre-screening. You must accept a task in order to proceed, you can check current tasks under the “Task” tab.
- In ProjectDox open the E-form by clicking “upload and submit” under the task tab. The E- form will have a button to “upload drawings” and “upload documents”. This will allow you to browse for files to upload. Drawings must be uploaded using the drawing button and documents must be uploaded using the documents button. All files to be uploaded must be a PDF.
- Each individual page for Drawings must be saved in its own separate PDF file.
PDF files for individual pages should be named appropriately such as “A1-Site Plan”, “A2-Foundation Plan”.Upper left corner of all drawings must be left blank for “batch stamps” (completion stamps for City approvals). On a 36” by 24” sheet the batch stamp is 4.5” in width and 3.5” in height (scales with page size). - Documents such as Energy Advisor Reports may be uploaded with multiple pages in a PDF.
- Once all the documents are uploaded, users will need to complete the task in the E-form by checking the confirmation box and clicking the “submit” button.
At this point, the Building Permit Application has been successfully submitted and sent to the City for a pre-screen review. Should the pre-screen review be accepted, a “date of application” will be assigned and the project will move forward. If the pre-screen review is not successful and the application is deemed to be incomplete, a request for additional information will be sent through Project Dox and the submission will remain pending without a “date of application”. In some circumstances, should necessary information not be readily available or received in a timely manner, the application may need to be cancelled at the pre-screen stage. A new application would then need to be made when that information is able to form part of the submission.
If you have read the above information and are prepared to begin the online submission process please click here: