Online Building Permit Applications

The City of Chilliwack Building Department is pleased to announce the MyCity Portal for online Building permit applications. This portal will allow a person to apply for their permit and upload related digital files for review online, removing the need for paper documents.

At this time the City is only accepting digital building permit applications for option for the following types of applications:

• Part 9 residential construction such as new single and two family buildings, additions, and renovations
• Rural and residential accessory building construction
• Agricultural building construction
• Part 3 commercial/industrial Tenant Improvement (TI) projects
• Demolition permit applications
• Utility connection (water/sewer/storm) permit applications
• Sign permit applications (Pylon and Fascia signs)

Other types of Building Permit applications, such as those for new Part 3 Buildings, must still be submitted as hard copies. Questions about digital submission requirements, or to confirm whether your project qualifies for online submission, please contact [email protected], prior to a digital submission being made. Digital submissions for project types not indicated in the aforementioned listed will not be accepted.

*Changes to the Online BP Applications Process*

The format of the submission requirements for the “Drawings” component of a Building Permit Digital application has changed. This change requires multiple page pdf drawings to be submitted as part of a Building Permit application. These multiple page pdf submissions should be distinct from one another based on drawing type. See the updated instructions noted below. (June 20, 2025)

Creating an Online Building Permit applications

1.  First time users will need to register to use the online portal for building permits
2. Once logged in to the account, the user will immediately see the home page. On the left-hand side of the page under Applications, select Building Permit, followed by ‘Apply for a new permit’.
3. Follow the steps to create the Building Permit as prompted, ensuring that the information being provided is accurate and consistent with the type of construction being proposed.
4. Once a Building Permit is created an email from [email protected] will be sent to the applicant, stating that they have a task to complete. First time users will be prompted to register for an account with ProjectDox. Users that are registered will receive a task to upload and submit their drawings and documents for pre-screening. You must accept a task in order to proceed, you can check current tasks under the “Task” tab in ProjectDox.
5. In ProjectDox open the E-form by clicking “upload and submit” under the task tab. The E- form will have a button to “upload drawings” and “upload documents”. This will allow you to browse for files to upload. Drawings must be uploaded using the drawing button and documents must be uploaded using the documents button.
6. Drawings and documents must be uploaded according to their content. Follow the detailed instructions for guidance on formatting and the required submission structure. This ensures your Building Permit application can be accepted and assigned a submission date. Detailed Submission Instructions
7. Once all the documents are uploaded, users will need to complete the task in the E-form by checking the confirmation box and clicking the “submit” button.

At this point, the Building Permit Application has been successfully submitted and sent to the City for a pre-screen review. Should the pre-screen review be accepted, a “date of application” will be assigned and the project will move forward. If the pre-screen review is not successful and the application is deemed to be incomplete, a request for additional information will be sent through Project Dox and the submission will remain pending without a “date of application”. In some circumstances, should necessary information not be readily available or received in a timely manner, the application may need to be cancelled at the pre-screen stage. A new application would then need to be made when that information is able to form part of the submission.

If you have read the above information and are prepared to begin the online submission process please click here:

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