2023 Annual Report I CITY OF CHILLIWACK CITY OF CHILLIWACK I 2023 Annual Report 42 43 COMMUNICATIONS The City of Chilliwack’s Communications Department works directly with Mayor and Council, senior management, and all City departments to support communications, engagement, media relations, marketing and brand management for the City. The Communications Department is responsible for supporting clear and effective communication and engagement through a variety of methods, including: y Advertising. y E-Newsletters. y Emergency/Crisis communications. y engagechilliwack.com. y Public engagement meetings. y Website and social media content. In addition to the role of communications, the Communications Department also supports Equity, Diversity and Inclusion initiatives, including education and resources for staff and Council and the Accessibility and Inclusion Advisory Committee (AIAC). 2023 HIGHLIGHTS Launched a new emergency notifications app, Alertable, where residents can sign up for free emergency alerts on their mobile phones, emails, landlines, smart speakers and more. 7,350 subscribers are signed up for alerts. Residents can sign up at chilliwack.com/alertable. 31 PRESS RELEASES Public Alerting System for Emergencies CORPORATE SERVICES y Access to information. y Human Resources: » Benefits administration. » Employee and labour relations. » Occupational health and safety. » Recruitment and selection. » Training and development. y Liquor licensing. y Property management. y Bylaw adjudication system. y Records management. y Administrative support services. The department also provides a variety of services to Council and other City departments: y Preparing minutes and agendas. y Composing, reviewing and providing advice on municipal bylaws. y Initiating the follow-up action to Council meetings. y Providing adjudication services for bylaw offences. 2023 HIGHLIGHTS The Corporate Services Department serves the city in the statutory function of the Corporate Officer, by facilitating council business in the following ways: 700+ E-NEWSLETTER SUBSCRIBERS 1,901 RESIDENTS REGISTERED ON ENGAGECHILLIWACK.COM 8,536 TWITTER FOLLOWERS 16,103 FACEBOOK FOLLOWERS 162 JOB POSTINGS 116 POSITION CHANGES 63 NEW EMPLOYEES HIRED Image designed using resources by Freepik.com 102 BYLAWS ADOPTED 21 PUBLIC HEARING MEETINGS 24 COUNCIL MEETINGS 99 FREEDOM OF INFORMATION (FOI) REQUESTS
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