Press Releases

Chilliwack, BC: Following direction from the Province to adhere to social distancing requirements and to ensure enough staff remain available to continue the business of the City, the City of Chilliwack has made the difficult decision to temporarily close City Hall, Fire Department Reception and the Operations Centre to the public, effective March 19, 2020. Staff will continue to be accessible to the public via phone, email and virtual meetings.

“We have always prided ourselves on being accessible to the community, so closing our doors temporarily was a difficult decision based on the most up to date information we had available from health authorities,” said Mayor Ken Popove. “We are also looking at measures to maintain social distancing between staff members to ensure business continuity.”

Online City services through the MyChilliwack Information Portal at my.chilliwack.com will remain available to the public and staff will continue to conduct via phone and email.

Municipal Contact Information

City Hall General Reception
Phone: 604-792-9311
Email: [email protected] 

Operations Centre
Phone: 604-793-2810
After Hours: 604-792-2233
Email: [email protected]

Chilliwack Fire Department Non-Emergency
Phone: 604-792-8713
Email: [email protected]

What the City is Doing

The City is actively monitoring updates from local, provincial and federal health authorities and is committed to taking further action as directed by these agencies.

Updates will be posted on the City’s social media channels and at chilliwack.com/covid19.

To help prevent the spread of the virus, the following measures have been implemented in addition to facility closures:

• Deep cleaning of civic facilities during closures.
• Reminding staff to take precautions and limit face-to-face meetings.
• Encouraging staff that feel unwell to stay home.
• Providing remote access tools for key staff should they need to work from home.
• Continuing to keep the community informed.

For all health-related concerns, please call 811 or 1-888-COVID-19 (1-888-268-4319) or text 604-630-0300.